Effective Date: 10/29/2024
At Pioneer Repair LLC (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information, including details specific to 10DLC (10-Digit Long Code) messaging.
Information We Collect
We may collect personal information from you in various ways, including when you:
- Visit our website
- Schedule an appointment
- Sign up for our newsletter
- Contact us via phone or email
- Use our services
Types of Information Collected
- Personal Information: Name, email address, phone number, and mailing address.
- Service Information: Details regarding repairs or services requested.
- Payment Information: Credit card or payment details (processed securely through third-party services).
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and manage our repair services
- To communicate with you about your appointments and services
- To send promotional emails and messages (with your consent)
- To process payments
- To improve our website and services
10DLC Messaging
We utilize 10DLC messaging for communication purposes, including appointment reminders, service updates, and promotional messages. By providing your phone number, you consent to receive text messages from us via 10DLC.
Opting In and Out
- Opt-In: By providing your phone number, you agree to receive text messages.
- Opt-Out: You can opt-out at any time by replying “STOP” to any text message. Please note that opting out may limit our ability to communicate effectively.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except as follows:
- Service Providers: We may share information with third-party service providers who assist us in operating our website or conducting our business.
- Legal Requirements: We may disclose your information if required by law or to protect our rights.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We strive to protect your information, but we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access and correct your personal information
- Request the deletion of your personal information
- Withdraw consent for the processing of your data
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Pioneer Repair LLC
223470 Pioneer Dr., Edgar, WI 54426
james@pioneerrepairllc.com
(715) 352-2935